Department of Homeland Security Awards Contract to FCi Federal

Leading Immigration Support Services Provider Expands to National Benefits Center

Ashburn, VA – February 2, 2023 – FCi Federal announced today that it has been awarded a $416-million, five-year prime contract with the Department of Homeland Security’s U.S. Citizenship and Immigration Services (USCIS) to support its National Benefits Center Records Operations Center. All processing, operations, and management work commenced on February 1 and will be hosted at the National Benefits Center in Lee’s Summit, Missouri and Overland Park, Kansas.

The contract, which became effective on January 30, authorizes 1,320 full-time positions.

The National Benefits Center’s primary mission is to prepare applications for adjudication that require an interview at a USCIS Field Office. Conducting background and security checks and reviewing the evidence that applicants submit to support their eligibility for the benefit are just part what goes into preparing an application. FCi Federal will also provide services related to correspondence management, data collection, and file operations to ensure that USCIS is prepared to handle increases in application volumes in the future.

“Legislative and regulatory changes can make for rapid shifts in U.S. immigration demand and application volume, yet the work must get done professionally, precisely and on time,” said Sharon Virts, CEO and founder of FCi Federal. “USCIS can count on our commitment to excellence. We know that every file we handle represents a person whose future depends on us. For this reason, we are dedicated to finding long-term, systematic solutions to USCIS and the National Benefits Center’s biggest challenges.”

FCi Federal was recently named one of the fastest-growing companies in the U.S. in the 2015 Inc. 5000 list. The leading support services solutions provider to the Department of Homeland Security’s U.S. Citizenship and Immigration Services, FCi Federal has expanded across other government agencies in recent years, today helping agencies including the U.S. Department of Justice, Department of State, and others in improving and managing their operations.

About FCi Federal

Operating in more than 40 states and territories, FCi Federal is one of the fastest growing government services firms in the industry providing a wide range of managed professional, administrative and technical services to federal agencies. With 24 years of experience in the Federal market, FCi Federal brings depth and breadth of resources and engaged leadership to manage complex Government programs, ranging from operating large production centers to providing integrated mission support services for geographically distributed operations. The company’s nearly 5,000 employees put their core expertise in program management support, records management, adjudication support, fraud detection and other administrative support services to work in ways that routinely outperform expectations. More information about FCi Federal can be found at

Tuesday, February 2, 2023